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Ripping off the fans

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Posts: 0
(@marcisfan)
Joined: 1 second ago

OK, I have to vent.  First of all, I have been a Sunset supporter for many years.  My wifes family raced there for 25 years, and the turn 3 & 4 grandstand is perfect for me and my 5 year old son to watch the races.  However last night was probably the end of my support for the track.  I am waiting in line for about 5 minutes, not a big deal.  Then as I get closer to the booth, I see a piece of paper posted "special show, $17 entry fee".  Can someone please explain to me what is special about the following:

4 Funs
4 Cyl roadrunners
50 lap LM feature
$1000 to win King of the Hill

I have no problem with paying the extra 3 bucks (or more) for special shows such as the Super Late Models, but to pull out the best class at the track (Thunder Cars), and replace it with some extra late model laps and a KOTH is brutal.  Needless to say I turned around and went home.  Am I going to spend more money for the rest of the summer travelling to Barrie, Varney, Mosport, Kawartha, Delaware and Merritville?  Sure I am, but as a long time supporter of the track, I will not be screwed over by having to pay more money for less racing.


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Posts: 0
(@hurricane7)
Joined: 1 second ago

  hopefully the other fans will be smart enough to take a stand as well...good for you..


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Posts: 0
(@Petty Fan 45)
Joined: 1 second ago

+1 Marcisfan

IMO the mid season races are a part of the year, not a special event.  There were less laps turned last night than on a 'regular' night with the absence of the Thunders.  I guess we should expect to pay an increased entrance fee for the first and last regular race of the year too? LOL  I'm not impressed.  I consider the KOTH to be along the lines of the bus races, jalopy races etc ... they may be interesting to watch, but they are by no stretch RACING!  I feel your pain.  Too bad, Sunset has been my preference for years, but this leaves a bad taste in my mouth.


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Posts: 0
(@daisygirl818)
Joined: 1 second ago

I think its terrible and I believe just a guess...that the 1000.00 Spectator Race is the cause of this inflation. I have been going to Sunset for many years now and I have only paid 17.00 for when OSSCAAR is there. I think its a shame that unfortunately for Track owners at both BSW and SUNSET they can't seem to COMPREHEND that ITS THE FANS THAT PAY THEIR BILLS AND ITS THE DRIVERS WHO PUT ON THEIR SHOW!!!!!!!!!!!. Would Wes Good or the Owners get on the track and race? Would people come to see it? Probably not...THAT would not be a show...So WHY would anyone pay more for  watching people take their own car on the track and winning 1000.00?
Seems to me ultimately what happened lastnight IS it wasn't SUNSET SPEEDWAY that paid the purse of the Spectator Race IT WAS THE FANS?????
NOT RIGHT!!!! I don't agree with it BAD MOVE FOR BUSINESS WES!

Business lessons

1. DO NOT EXPLIOT THE CUSTOMER BASE YOU HAVE THEY CHOOSE TO GO TO YOUR BUSINESS AND YOU SHOULD BE THANKFUL FOR THAT EVERY WEEK.
2. KEEP YOUR EMPLOYEES HAPPY OR IN THIS CASE THE DRIVERS...THEY REPRESENT YOUR BUSINESS AND THE FIRST CONTACT THEY HAVE WITH THE CUSTOMERS.
3. DO NOT OVER CHARGE FOR LESS SERVICE THAN WHAT IS NORMALLY EXPECTED AND DO NOT OVERCHARGE FOR SERVICE THAT IS NORMALLY EXPECTED.
4. BE FAIR AND DECISIVE DON'T CHANGE THE RULES TO SUIT YOURSELF.
5. TRY TO EXCEED THE CUSTOMERS EXPECTATIONS AT EVERY CHANCE YOU GET..FOR EVERY PERSON YOU KEEP HAPPY THEY TELL PEOPLE AND THEY TELL PEOPLE AND SO ON IMPROVING YOUR BOTTOM LINE....MAKING MONEY.

JUST SOME FRIENDLY ADVICE


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(@SSWebguy)
Joined: 1 second ago

It really is a shame that they did this.  Now they've succeeded in pissing off the fans to go along with the earlier accomplishments of alienating the staff and drivers.  There won't be many people left.

Plus people remember this sort of crap, especially new visitors.  You get screwed once at a place and you won't go back.  Ever get screwed at a restaurant drive-thru and vow never to go back?

Mark


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